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Fix Unexpected Blocking

With 1Focus, you can block distracting websites and apps for a set period to help you stay focused while you work or study. Occasionally, access to a website or app you need might be blocked.

This guide explains how to fix unexpected blocking of useful content.

How to Fix the Unexpected Blocking of 1Focus

Website Blocking

  1. When a website is blocked, do you see the orange arrow icon and motivational quote? Otherwise, it’s definitely another app or setting doing the blocking.
  2. Make sure you have not blocked “All Websites” or another website category that might contain the website you want to access. Alternatively, add the website under Exceptions.
  3. Make sure you have not blocked any URL keyword that might include the website you want to access. URL keywords are surrounded by asterisks, e.g. *keyword*.
  4. Make sure you don’t have any general website blocks like “com” (this one would block all .com websites).

App Blocking

Make sure you have not accidentally selected “Block all apps except these”. That’s a very restrictive option.

Schedule

When the end time of an event in the 1Focus schedule is before its start time, that means it lasts into the following day. For example, if you schedule a block from 10 PM to 8 AM with Repeat set to Monday, it lasts from 10 PM on Monday to 8 AM on Tuesday.

For help, contact support.

Further Reading