Support

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Do you have any questions or suggestions?

FAQs

Blocking

  1. Add websites to block under Blocked Websites.
  2. Select the Schedule tab and start a Quick Start session.
  3. Once you close the window, you can no longer cancel blocking.
In 1Focus, go to Schedule and delete each event when it becomes inactive. You cannot delete active events. Recurring events always have at least a 1 minute gap so you can cancel blocking completely within 24 hours.

If you haven't blocked Activity Monitor under Apps in 1Focus, you can use it to force quit 1Focus:
Activity Monitor → 1Focus → X button → Force Quit
After adding websites to the Blocked Websites, start a blocking session under the Schedule tab.

Also, make sure that 1Focus is allowed to access your web browser under System Preferences → Security & Privacy → Privacy → Automation → 1Focus.

Finally, try the following:
  • Restart your computer.
  • Uninstall 1Focus, delete it from the Trash and reinstall it from the Mac App Store.

Subscription

1Focus enables Pro features based on an electronic receipt managed by Apple. Please try the following to ensure that your receipt is present and can be verified:
  • Make sure System Preferences → Date & Time is correct.
  • Log in with the correct Apple ID under System Preferences → iCloud.
  • Log in with the correct Apple ID in the Mac App Store.
  • Connect to the internet so that Apple can update your receipt.
  • Uninstall 1Focus, delete it from the Trash and reinstall it from the Mac App Store.
  • Restart your computer.
You can cancel your subscription under 1Focus → Preferences → Manage Subscription.

Alternatively, follow this link: Manage Subscription

Features

Website blocking in Firefox cannot be supported at this time for technical reasons but might be supported eventually using a Firefox addon.

For now you can block Firefox under Apps in 1Focus and use Safari, Google Chrome, Opera or Brave instead while blocking is active.
Unfortunately iOS is too restrictive to create an app/website blocker that is difficult to circumvent. You could uninstall it anytime.

You might like Apple's Screen Time feature.
A password function is not planned because 1Focus is designed for personal productivity, not parenting purposes. It prevents you from canceling blocking without a password function.